Contact your customer representive.

You may have entered the wrong address or Your product may be hazmat.

Yes, we can provide SDS certificates for products when needed.

Please reach amazon seller support for this issue.

We have 3 warehouses located in Sacramento, Chicago, New jersey

When preparing your Amazon orders for shipment through Coral Port, follow these steps to ensure a smooth process:

1- Access Your Order Page: Navigate to the Coral Port order page designated for your Amazon sales.

2- Upload Location: Ensure you upload your labels on the designated section of the Coral Port order page.

3- Accepted Format: Use only the thermal print format for all labels.
FNSKU Label Size: Adhere to a dimension of 57x32 for thermal prints when creating FNSKU labels.
Refer to the visual guide below for a step-by-step walkthrough:

Remember, accurate labeling ensures a hassle-free shipping process with Amazon. If you encounter any issues, don't hesitate to reach out to your account manager.

Please read the requirements amazon is requesting before placing your order. (Amazon Gated and Un-Gated Guide).

Please read our return policy here

We can NOT guarantee any of our invoices will work. We are not providing ungate invoices for first-time customers. We can provide invoices after your second order.

On your order page, you can see the status and progress of your order. You will receive an email about your order for each status of your order.

Minimum invoice amount is $300.

Yes. Please contact your sales representative to schedule pick up date.

No, you do not need to get a pickup date. Just select a shipping date.

After we receive your order. We are sending you an e-mail that includes the weight and dimensions of the product boxes.

You will purchase shipping labels with these measurements from your Amazon seller account and email them to us.

You are sending us three types of labels; (FNSKU) unit labels, box labels and shipping labels. When these 3 labels reach us, your products are being labeled and delivered to the carrier to reach Amazon Warehouses.

Yes, we can ship your products to Walmart warehouses.

Yes, we ship directly to Amazon FBA warehouses.

No. Shipping labels are provided by customers and sent to us.

When your order is shipped, you will receive an information email. You can track your shipment with your tracking number.

The leading time of the orders varies according to the requested product. After payment completion, it takes 5 to 15 business days ship out from our warehouses.

Our Sales team checks your products and stock status, and then sends you the payment request.

Unfortunately at this time, Coral Port does not support drop shipping.

We're sorry for the inconvenience this may cause, but greatly appreciate your patience while we continue to improve our service offerings to all of our customers.

Our bank account numbers are available on the invoices, you can pay your invoice using one of the following methods, or request a payment link from your customer support.

ACH Transfer (Echeck payment)

Wire Transfer ($15 Fee)

Credit card (3% Fee)

1. All Sales Are Final: Please note that all sales are final. We do not accept any returns or exchanges once an item has been purchased.
2. Responsibility for Sending Products to Amazon: Please be aware that it is the buyer's responsibility to ensure that any products purchased can be sent to Amazon. We do not take responsibility for any issues that may arise due to restrictions or other factors.
3. No Returns Accepted After Shipping: Please note that we do not accept returns or exchanges once an item has been shipped from our warehouse. We apologize for any inconvenience this may cause.
4. Cancellation Policy: If you wish to cancel an order after payment has been collected, please be aware that our return policy will apply. This includes a 20% restocking fee plus a $75 cancellation fee.
5. 30-Day Pick-Up or Delivery Policy: All items purchased must be picked up or delivered within 30 days of purchase. After this time, we reserve the right to dispose of these items. Thank you for your understanding.
6. No Free Shipping Offered: Please note that we do not offer free shipping for any purchase level.
7. Shipping to Amazon or Walmart Warehouses Only: We only ship to Amazon or Walmart warehouses. We do not ship to third-party warehouses or to customer-owned addresses. 
8. Buyer Set Up Freight: Please be aware that it is the buyer's responsibility to set up freight for any items purchased. We do not offer shipping services.
9. Acceptance of Rules: By making a purchase, you acknowledge and accept these rules and policies. Thank you for your understanding and cooperation.

No, we don't provide warehouse service.

We don’t accept returns after an order is shipped from our warehouses.

Use the link below to open an account: Apply Us

Simply add Coral Port LLC to recipients and send money.

The requested information is available on invoices.

No, we don't provide authorization letters.

We only ship to amazon warehouses, so if there is a discrepancy on your shipment please open a case on amazon by using our invoice and your tracking info.

Check Reconciliations on Amazon

No, we don't provide warehouse service.